Help Center

Buji FAQ – All Your Questions Answered

From registration to withdrawal, find answers to any question about Buji right here on this page.

50+
General Questions
24/7
Support Hours
5 Minutes
Average Resolution Time
English
Full Support in Bengali

No results found. Try a different keyword.

Account & Registration

To register on Buji, you'll need an active mobile number, an email address, and your full name. You must be at least 18 years old. Registration is completely free and takes just 2–3 minutes.

Each person may only open one Buji account. Creating multiple accounts is a violation of our rules — if detected, all associated accounts will be suspended and any funds held may be forfeited.

KYC verification is required before your first withdrawal. Go to Account Settings and click on "Identity Verification." Upload clear photos of both sides of your National ID or passport. Verification is typically completed within 12–24 hours.

Yes, but you'll need to contact our support team to do so. Email us at support@buji.ws or reach out via live chat. For security purposes, your identity will be verified before any changes are made.
Deposits & Payments

Buji supports deposits via bKash, Nagad, Rocket, Upay, bank transfer, and cryptocurrency. bKash and Nagad are the fastest and most convenient options. Minimum deposit amounts may vary depending on the payment method.

The minimum deposit via mobile banking (bKash/Nagad/Rocket) is just ৳50 BDT. For bank transfers, the minimum is ৳500 BDT. For crypto, the minimum depends on which cryptocurrency you use.

Deposits via bKash, Nagad, and Rocket are usually credited within 1–5 minutes. Bank transfers may take 1–3 hours. If more than 1 hour has passed and your funds haven't arrived, contact support with your transaction ID.

Buji does not charge any deposit fees. However, your payment provider (such as bKash) may apply their own transaction fee, typically 1.5% or less. This is outside of Buji's control.
Withdrawal

Log in to your account and go to "Withdrawal." Select your payment method, enter the amount, and provide your payment number. KYC verification must be completed before your first withdrawal. Once requested, funds typically arrive within 15–30 minutes.

The minimum withdrawal is ৳200. Your daily maximum withdrawal limit depends on your account's verification level. Fully verified accounts can withdraw up to ৳500,000 per day.

Common reasons for a rejected withdrawal include: incomplete KYC verification, unmet bonus wagering requirements, or an incorrect payment number. If your withdrawal is rejected, you'll be notified by email with the reason. Resolve the issue and resubmit your request.

Bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement (such as 5x or 10x). Once you've wagered the bonus amount the required number of times, it converts to real balance and can then be withdrawn. For full terms and conditions, Terms & Conditions View.
Bonuses & Promotions

Yes, new members receive a welcome bonus on their first deposit. To learn more about the bonus amount and terms, Latest Promotions Visit the page. A promo code may be required at the time of registration to claim your bonus.

Logging in every day gives you a chance to earn a daily bonus. Simply log in to your account and go to the "Bonus" section, where you'll find the option to claim your daily reward. It resets at a set time each day.

Share your referral link with a friend. Once they register using that link and make their first deposit, you'll receive a referral bonus. Visit the promotions page for full terms and bonus details.
Betting & Games

Buji offers betting on cricket, football, tennis, badminton, kabaddi, basketball, and 30+ other sports. Cricket is the most popular choice among Bangladeshi users, with live betting available for all major tournaments including IPL, BPL, and the World Cup.

Yes, they are completely different. Pre-match betting means placing a bet before the game begins. Live betting means wagering in real time while the game is in progress. In live betting, odds change every moment, making it far more exciting. To learn more about strategies, Betting Page View.

Once a bet is confirmed, it generally cannot be cancelled. However, in some cases you can use the "Cash Out" feature to withdraw part of your bet before the match ends. The Cash Out option may not be available on all bets.

Yes, Buji offers Live Casino, slots, and virtual games alongside Sports Betting. You can also play in real time with live dealers. All games are powered by licensed software providers.
Security & Account Protection

Yes, Buji uses 256-bit SSL encryption to keep all data secure. Your personal information and payment data are never shared with any third party. For more details, Privacy Policy Read more.

Go to Account Settings and click the "Security" tab. Enable the "Two-Factor Authentication" option. From then on, a one-time OTP will be sent to your mobile with every login, protecting your account from unauthorized access.

Change your password immediately and log out of all devices. Then email support@buji.ws or reach out via live chat. The support team will review your account activity and take the necessary steps.

Yes, Buji places responsible gaming at the top of its priorities. You can set deposit limits, place betting limits, or temporarily suspend your account at any time. To learn more, Responsible Gaming Visit the page.
By Category
Contact Support
Email Support
support@buji.ws
Live Chat
24/7 Bengali Support
Response Time
Within 5 minutes on average

What Makes Buji Special

Find out why millions of Bangladeshi users choose Buji.

🔒
Fully Secure

256-bit SSL encryption and a licensed platform. Your funds and personal information are always protected.

Fast Payments

Deposits processed in just 1–5 minutes. Withdrawals typically within 30 minutes. Instant transfers with bKash and Nagad.

🏏
Massive Betting Markets

30+ sports, Live Casino, and virtual games. Live betting on all major events from IPL to BPL.

🎁
Exciting Bonuses

Welcome bonus, daily rewards, referral bonus, and regular promotions — with extra perks on every deposit.

📱
Mobile App

Fast app on Android & iOS. Place bets from anywhere. Get all updates via push notifications.

🤝
Bengali-Language Support

Full Bengali-language support, 24/7. Issues resolved in as little as 5 minutes via live chat. Email queries are answered promptly as well.

Buji FAQ – Detailed Information

Buji is one of Bangladesh's most popular online betting platforms. Thousands of users visit the Buji FAQ page every day to find answers to their questions. From registration to withdrawal, this FAQ page covers everything you need to know about every feature Buji has to offer.

New users often ask how to register on Buji and how to make their first deposit. The registration process is simple and quick — you can open an account in just a few minutes using your mobile number. And with bKash or Nagad, you can start depositing from as little as ৳50.

Many users worry about withdrawals. At Buji, the withdrawal process is transparent and fast. With KYC verification in place, funds typically arrive within 30 minutes. Meeting the wagering requirements on any active bonuses is the most important factor when it comes to withdrawals.

Buji's security infrastructure is highly advanced. User accounts are protected through SSL encryption, two-factor authentication, and regular security audits. If you notice any suspicious activity, contact support immediately.

Another common question about betting is which sports are available. Buji offers betting on cricket, football, and 30+ other sports. The live betting feature is especially popular — it lets you place bets while watching the game unfold, with real-time odds that shift as play progresses.

Responsible gaming is a core principle at Buji. Every user is encouraged to bet within their limits. Features like deposit limits, betting history reviews, and temporary account suspension are all easily accessible on Buji.

Tips: If you don't find your answer on this FAQ page, ask us directly in Bengali via live chat. Our support team is available 24/7.

Please Note: Betting is not for those under 18. Always bet within your means.

Get Started Now

What Are You Waiting For? Join Buji Today

Open a free account, claim your welcome bonus, and start live betting today.

Already have an account? Log In

বাংলা